To get your research underway, you first need to create a 'Project' and a 'Round.'
- 'Project' represents your higher level research theme.
- 'Round' focuses on the details of your test plan - the method of testing, the devices your testing on and the actual tasks itself.
- 'Rounds' live within a 'Project' and allow you to carry out multiple "Rounds of research" within the same 'Project'.
Create a Project
- Log on to Lookback on your Desktop/Laptop on a Google Chrome Browser.
- Click New Project on the top right corner.
- Name your project and add a description, if you like.
- If you're on a Pro Plan or Enterprise Plan you can also choose to make your project 'Private' and add specific 'project members' who can access your project.
- Remember 'project members' should have already been added to your 'Members Page' earlier.
That's it.
Create a Round — or multiple Rounds — within your Project
- Start off a 'Round' by choosing if you'd like it to be either moderated or unmoderated.
Moderated or Unmoderated?
✅ LiveShare is a moderated test that could be remote or in-person
✅ SelfTest is an unmoderated test that the participant carries out at a time of their choice.
The nitty gritty
- First click the pencil icon ✏️and name or describe your round at the very top of the page.
- Then go ahead and add the granular details.
Device Requirements
- Choose which devices you'll be testing on. Desktop, iOS or Android?
- If you're testing on iOS, you can also decide to 'hide browser controls'
Welcome Message for Participant
- Shown before the participant starts the session
- You can describe the context of the test and add links to external consent forms too
Landing Page for Participant
- Shown when the session starts
- Add the url of the a website or prototype you're testing
- Leave blank if you're testing an App, a prototype viewed in an App or anything else
Instructions for Participant
- Shown when the session starts
- Provide tasks for your participant to carry out, and add links to external questionnaires, or other web-based content
Final Message for Participant
- Shown after the participant ends the session
- Say thank you and add links to external (post-test) surveys
- Remember to Save the details of your Round!
Now you're ready to start testing.
Next:
- Invite Participants to a Remote LiveShare within a 'Round' (remote + moderated)
- Start an In-person LiveShare within a 'Round' (in-person + unmoderated)
- Invite Participants to carry out a SelfTest with a 'Round' (remote + unmoderated)