Group 65Go to Lookback

Advice and answers from the Lookback Team

Trialing Lookback

All about your first 14-days on the free trial

Alison Holmlund avatar Kacie Wise avatar
5 articles in this collection
Written by Alison Holmlund and Kacie Wise

Getting setup

New to Lookback? Here's what you need to know, including video tutorials.

Henrik Mattsson avatar Meena Annamalai avatar Kacie Wise avatar +2
18 articles in this collection
Written by Henrik Mattsson, Meena Annamalai, Kacie Wise and 2 others

Inviting participants & the participant experience

We walk you through the process, with templates to help ease your workload

Kacie Wise avatar Meena Annamalai avatar Alison Holmlund avatar +2
20 articles in this collection
Written by Kacie Wise, Meena Annamalai, Alison Holmlund and 2 others

Creating projects & conducting research

How to setup and conduct rounds of research

Tabanitha McDaniel avatar Henrik Mattsson avatar Alison Holmlund avatar +3
23 articles in this collection
Written by Tabanitha McDaniel, Henrik Mattsson, Alison Holmlund and 3 others

Analyzing, editing and sharing research

Invite your colleagues or show them your findings.

Henrik Mattsson avatar Alison Holmlund avatar Kacie Wise avatar
10 articles in this collection
Written by Henrik Mattsson, Alison Holmlund, and Kacie Wise

Testing approaches & methodologies

How-to's and recommendations for different research types with Lookback

Alison Holmlund avatar
5 articles in this collection
Written by Alison Holmlund

Troubleshooting & support

Something not working right? Here are some common troubleshooting tips for researchers.

Meena Annamalai avatar Martin Algesten avatar Francis Byrne avatar +2
20 articles in this collection
Written by Meena Annamalai, Martin Algesten, Francis Byrne and 2 others

Plans & billing

Questions around subscriptions, pricing, payments, etc.

Francis Byrne avatar Henrik Mattsson avatar Alison Holmlund avatar +1
16 articles in this collection
Written by Francis Byrne, Henrik Mattsson, Alison Holmlund and 1 other

Security & privacy

Questions about GDPR, processors, HIPAA, and more.

Carl Littke avatar Henrik Mattsson avatar
5 articles in this collection
Written by Carl Littke and Henrik Mattsson

FAQ

Frequently Asked Questions

Anand Sharma avatar
1 article in this collection
Written by Anand Sharma

Archive

Archived articles may be found here

Meena Annamalai avatar Henrik Mattsson avatar Alison Holmlund avatar
7 articles in this collection
Written by Meena Annamalai, Henrik Mattsson, and Alison Holmlund