Advice and answers from the Lookback Team
Welcome to Lookback!
Start here to get an overview of our product
The Trial Experience
All about your first 60 days using Lookback – your trial period
Getting Started
Ready to plan your research? Here's what you need to know, including video tutorials.
Creating projects & conducting research
How to setup and conduct rounds of research
Inviting & the Participant experience
We walk you through the process of inviting your participants to your research project
Email Templates
Email templates to use when inviting Participants to your research project
Analyzing, editing, and sharing research
Invite your colleagues or show them your findings.
Testing approaches & methodologies
How-to's and recommendations for different research types with Lookback
Lookback Roles and Your Organization
Better understand how to structure your organization on Lookback.
Troubleshooting & support
Something not working right? Here are some common troubleshooting tips for researchers.
Plans & billing
Questions around subscriptions, pricing, payments, etc.
Security & privacy
Questions about GDPR, processors, HIPAA, and more.