Welcome to Lookback!

Start here to get an overview of our product

Russ Troester avatar
1 author2 articles

The Trial Experience

All about your first 60 days using Lookback – your trial period

Russ Troester avatarElodie Shami avatar
2 authors3 articles

Getting Started

Ready to plan your research? Here's what you need to know, including video tutorials.

Russ Troester avatarHenrik Mattsson avatarJohan Brook avatar
3 authors7 articles

Creating projects & conducting research

How to setup and conduct rounds of research

Tabanitha McDaniel avatarRuss Troester avatarCraig James avatar
6 authors39 articles

Inviting & the Participant experience

We walk you through the process of inviting your participants to your research project

Craig James avatarRuss Troester avatar
2 authors15 articles

Email Templates

Email templates to use when inviting Participants to your research project

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1 author12 articles

Analyzing, editing, and sharing research

Invite your colleagues or show them your findings.

Russ Troester avatarHenrik Mattsson avatar
2 authors9 articles

Testing approaches & methodologies

How-to's and recommendations for different research types with Lookback

Russ Troester avatar
1 author4 articles

Lookback Roles and Your Organization

Better understand how to structure your organization on Lookback.

Johan Brook avatarHenrik Mattsson avatarRuss Troester avatar
3 authors3 articles

Troubleshooting & support

Something not working right? Here are some common troubleshooting tips for researchers.

Russ Troester avatarHenrik Mattsson avatarTabanitha McDaniel avatar
4 authors20 articles

Plans & billing

Questions around subscriptions, pricing, payments, etc.

Henrik Mattsson avatarRuss Troester avatarCarl Littke avatar
3 authors18 articles

Security & privacy

Questions about GDPR, processors, HIPAA, and more.

Carl Littke avatarHenrik Mattsson avatarRuss Troester avatar
3 authors6 articles