To get your research underway, you first need to create a project.

First off 

Sign into your Lookback Dashboard on your Desktop/Laptop on a Chrome Browser.

Click on "Projects" on the left-hand menu and then click on the "+ New project" button.

Selecting the devices you'd like to test

New projects support all device types by default: Desktop, iOS, and Android.
In this view, you can chose which devices your participants can use for testing.

While you're about to decide which devices to test on, here's a preview of the different types of test you can conduct on each device:

Desktop

  •  Live Test (Remote + Moderated) and Self-Test (Remote + Unmoderated) on Chrome using Lookback's Participate Chrome Extension.
    ✅Works with: Websites, Apps, Prototypes and anything on the Desktop screen
  • In-person Test (Moderated + In-person) via our desktop app on Chrome using Lookback's Participate Chrome Extension.
    ✅Works with: Websites, Apps, Prototypes and anything on the Desktop screen

iOS

  • Live Test (Remote + Moderated), Self-Test (Remote + Unmoderated) or In-person Test (Moderated + In-person) using Lookback's iOS Participate App.
    ✅Works with: Websites, Apps, Prototypes and anything on the iOS screen.

Android

Naming your project

Next, add a name for your project. Only you and your team will see the project name; participants cannot see this information.

Project Permissions

Pro and Enterprise plans let you control which team members can see see your projects

Set a landing page

Next, you have the option to set a landing page. You can use a web, prototype, or app store URL. The address will load for your participants when their session starts.

Using a prototyping tool? Read more about which prototyping tools work with Lookback, and how to set them up.

Setting a landing page is optional. If you skip this step:

  • iOS participants will be directed to 'Instructions'. And if they click 'Browser' they will be redirected to https://www.google.com/ 
  • Android participants will be directed to the 'Session Started' screen where they can choose to read 'Instructions'.
  • Desktop participants will be directed to the 'Instructions' Panel.

Messages for Participants

This is your opportunity to communicate with your participant before, during, and after their session. This is especially useful for Self-tests (unmoderated sessions).

You can use Markdown to format and add links to your messages.

  • Welcome Message
    - Shown before the session begins
    - You can describe the context of the test and add links to external consent forms
  • Instructions
    - Shown when the session starts
    - You can provide tasks for your participant to carry out, and add links to external questionnaires, or other web-based content
  • Final Message
    - Shown after the participant ends the session
    - You can say thank you and add links to external (post-test) surveys

What's Next?

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