What is a Round?
The organizational structure on Lookback's platform is:
Lookback organization ➡️ Project ➡️ Round ➡️ Session
So a Round is the iterative, organizational layer. All sessions with participants generated from the same participant link will be listed in the Round associated with that link. Let's say you're doing a project where you test three different scenarios within a project, you would typically create three rounds=three different participant links. Perhaps you want to separate certain participant based on demographics or something else, just create additional rounds according to your needs. The conditions/messaging/instructions of a test is set in Rounds settings.
Each Round has its own Participant link and Observer link?
Participant links and Observer links are associated with each Round.
Unmoderated Rounds ('SelfTest Round' and 'Task for Desktop') will have:
- A Participant link
Moderated Rounds ('LiveShare Rounds' and 'Interview') will have:
- A remote Participant link
- An In-person Participant link (and QR Code)
- An Observer link
A unique interview room is created for each participant clicking on a Participant link, so you never have to worry about one participant interfering with a different session. In other words, the same participant link creates multiple, separate sessions in a 'Round' with the same link.
Can I edit the settings of a Round?
Yes, clicking Edit beside the relevant round will take you to the Rounds set-up. Remember to click 'Save' after making changes.
Can I delete a session within a Round?
Yes. Sessions can be deleted individually from the Player.
To delete a session using the new Player, click into the session, click the ' i ' (information icon) on the top right corner, click 'Delete session' and reconfirm.
Caution! Any highlights associated with the session will also be deleted when you delete a session.
Can I delete a Round?
To delete a Round, click into the 'Project'. Click the 'Ellipsis' icon (three dots) beside the relevant 'Round' and select 'Delete'.
Caution! Deleting a Round will delete all the recordings within the Round.
Can I duplicate a Round?
To duplicate a Round, click the relevant 'Project ', click the Ellipsis (three dots icon) beside the relevant 'Round', select 'Duplicate Round' and reconfirm.
Duplicating a Round will only duplicate the 'Round Settings'. It will not duplicate the sessions within the original Round.
Can I edit Project Settings?
Yes. Just click into the 'Project'. Click the cog icon to edit your project's settings.
Can I delete a Project?
Yes, you can delete a Project in 'Project settings'. But beware, deleting a project will delete all the 'Rounds' and sessions within the project.
Can I download session recordings, highlights or notes?
Yes. Here's an article that elaborates on downloading.