are on a legacy plan (Starter or Pro) and want to upgrade to one of our new pricing plans
or are on a Trial and ready to sign up for a paid plan
or have outgrown your original plan & want to upgrade to a plan with more sessions...
Sign into Lookback as the Owner of the Lookback Org
Click the dropdown menu on the top right corner of the page
The following page will appear
Click on 'Manage Subscription'
Click on 'Update Plan'
Select your plan from one of the following options:
Our Freelance plans include either 10, 20, or 40 sessions to be used anytime during the year. Note: Freelance plans only allow for one (1) user account per organization.
Our Team plans include 100 or 150 sessions and Our Insights Hub plans include 300 or 500 sessions that can be used anytime during the year.
Re-check the amount due and the payment method (The remaining days in your current Billing Cycle will be taken into consideration and you'll only be charged the pro-rated amount)
Click 'Confirm' to upgrade
**Note that any outstanding credit on your previous plan will be applied to the balance due of your new plan.