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Creating projects & conducting research
Creating projects & conducting research
How to setup and conduct rounds of research
+5
30 articles in this collection
Written by
Johan Brook,
Francis Byrne,
Henrik Mattsson
and 5 others
The (New) Lookback Player
The Lookback player is where you run or observe moderated sessions and where you review and analyze recorded sessions with your team.
Written by
Henrik Mattsson
Updated this week
Creating projects and rounds
How do I transfer project ownership?
Transfer or change project ownership to another member of your organization.
Written by
Kacie Wise
Updated this week
Interview by Lookback
A versatile live experience focusing on face-to-face conversations
Written by
Meena Annamalai
Updated this week
Creating a 'Project' and 'Rounds' of Research
A step-by-step guide to create a 'Project' and 'Round'
Written by
Henrik Mattsson
Updated over a week ago
What is a session?
A recorded research activity
Written by
Anand Sharma
Updated over a week ago
Creating Private Projects
Control who can access which project in your organization's dashboard.
Written by
Henrik Mattsson
Updated over a week ago
Edit the settings of an existing 'Round'
Tweak settings or duplicate a Round
Written by
Meena Annamalai
Updated over a week ago
Browser requirements
Chrome extension - desktop
For desktop testing – answers for both participants and researchers.
Written by
Meena Annamalai
Updated over a week ago
The moderator experience
Introducing our new Player (beta)
Written by
Tabanitha McDaniel
Updated over a week ago
Moderators can share their screen
How to share your screen with a participant during a remote LiveShare test
Written by
Meena Annamalai
Updated over a week ago
Can I hand over the role of Moderator during a live session?
You can pass the mic 🎤 to any Collaborator on your team
Written by
Kacie Wise
Updated over a week ago
Does the app offer the ability to do a post test survey?
Written by
Alison Holmlund
Updated over a week ago
Is camera always recorded in a session?
Written by
Alison Holmlund
Updated over a week ago
How can I record with an external camera or microphone on Lookback?
Using an external mic or camera when recording on your desktop.
Written by
Henrik Mattsson
Updated over a week ago
Why can't I see the participant's face and screen touches/taps while testing an iOS App?
When the participant's face and screen touches/taps are recorded during iOS sessions
Written by
Alison Holmlund
Updated over a week ago
Having team members observe and collaborate
Inviting team members to part-take in a Remote LiveShare or In-Person LiveShare
Tips to help members of your team join Remote LiveShare or In-Person LiveShare sessions easily
Written by
Meena Annamalai
Updated over a week ago
Tips for members watching LiveShare sessions and previously recorded sessions
How to observe a session, take notes and text chat with other members
Written by
Meena Annamalai
Updated over a week ago
Can members of your Lookback organization voice chat with each other or the Participant?
In short: No, the only ones who can voice chat are the Moderator of the session and the Participant.
Written by
Meena Annamalai
Updated over a week ago
What can Observers see when I invite them to a Project?
How to make sure Observers only see sessions within specific Projects (For Starter, Pro and Enterprise Plans only)
Written by
Meena Annamalai
Updated over a week ago
Testing Apps
How to test Apps with Lookback
Help your participants test Apps with Lookback
Written by
Meena Annamalai
Updated over a week ago
How can I test an unreleased app?
App not yet available in the app stores? Test it easily with Lookback!
Written by
Alison Holmlund
Updated over a week ago
Testing prototypes
Using Figma with Lookback
Figma Prototypes
Written by
Tabanitha McDaniel
Updated over a week ago
How to test InVision prototypes with Lookback
Step-by-step instructions for conducting user research sessions using InVision prototypes on the Lookback platform.
Written by
Henrik Mattsson
Updated over a week ago
How can I make my iOS prototype full-screen?
Get rid of the Prototype address bar on your iOS Prototype
Written by
Henrik Mattsson
Updated over a week ago
Do you support success links?
Written by
Alison Holmlund
Updated over a week ago
Recording and uploading
How much disk space and upload data does Lookback need?
Written by
Henrik Mattsson
Updated over a week ago
Can I upload a video or audio file to Lookback?
Uploading/importing video or audio files to Lookback from other sources.
Written by
Henrik Mattsson
Updated over a week ago
Editing content
Formatting text in Lookback
How to make text bold, italics, or attach links or images.
Written by
Johan Brook
Updated over a week ago
Other questions
Can participants delete SelfTest recordings?
No, as they continuously stream to our servers for stability.
Written by
Francis Byrne
Updated over a week ago
What is the cap on the number of members who can watch a Remote LiveShare session?
Limit on the number of members who can observe a Remote LiveShare session
Written by
Henrik Mattsson
Updated this week