Group 65
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Creating projects & conducting research
Creating projects & conducting research
How to setup and conduct rounds of research
+3
24 articles in this collection
Written by
Johan Brook,
Francis Byrne,
Henrik Mattsson
and 3 others
Creating projects and rounds
Creating a 'Project' and 'Rounds' of Research
A step-by-step guide to create a 'Project' and 'Round'
Written by
Henrik Mattsson
Updated over a week ago
Creating Private Projects
Control who can access which project in your organization's dashboard.
Written by
Henrik Mattsson
Updated over a week ago
Edit the settings of an existing 'Round'
Tweak settings or duplicate a Round
Written by
Meena Annamalai
Updated over a week ago
Browser requirements
Chrome extension - desktop
For desktop testing – answers for both participants and researchers.
Written by
Johan Brook
Updated over a week ago
The moderator experience
Moderators can share their screen
How to share your screen with a participant during a remote LiveShare test
Written by
Meena Annamalai
Updated over a week ago
Does the app offer the ability to do a post test survey?
Written by
Alison Holmlund
Updated over a week ago
Is camera recording required?
Written by
Alison Holmlund
Updated over a week ago
How can I record with an external camera or microphone on Lookback?
Using an external mic or camera when recording on your desktop.
Written by
Henrik Mattsson
Updated over a week ago
Why can't I see the participant's face and screen touches/taps while testing an iOS App?
When the participant's face and screen touches/taps are recorded during iOS sessions
Written by
Alison Holmlund
Updated over a week ago
Having team members observe and collaborate
Inviting team members to part-take in a Remote LiveShare or In-Person LiveShare
Tips to help members of your team join Remote LiveShare or In-Person LiveShare sessions easily
Written by
Meena Annamalai
Updated over a week ago
Tips for members watching LiveShare sessions and previously recorded sessions
How to observe a session, take notes and text chat with other members
Written by
Meena Annamalai
Updated over a week ago
Can members of your Lookback organization voice chat with each other or the Participant?
In short: No, the only ones who can voice chat are the Moderator of the session and the Participant.
Written by
Meena Annamalai
Updated over a week ago
What can Observers see when I invite them to a Project?
How to make sure Observers only see sessions within specific Projects (For Starter, Pro and Enterprise Plans only)
Written by
Meena Annamalai
Updated over a week ago
Testing Apps
How to test Apps with Lookback
Help your participants test Apps with Lookback
Written by
Meena Annamalai
Updated over a week ago
How can I test an unreleased app?
App not yet available in the app stores? Test it easily with Lookback!
Written by
Alison Holmlund
Updated over a week ago
Testing prototypes
Using Figma with Lookback
Figma Prototypes
Written by
Tabanitha McDaniel
Updated over a week ago
How to test InVision prototypes with Lookback
Step-by-step instructions for conducting user research sessions using InVision prototypes on the Lookback platform.
Written by
Henrik Mattsson
Updated over a week ago
How can I make my iOS prototype full-screen?
Get rid of the Prototype address bar on your iOS Prototype
Written by
Henrik Mattsson
Updated over a week ago
Do you support success links?
Written by
Alison Holmlund
Updated over a week ago
Recording and uploading
How much disk space and upload data does Lookback need?
Written by
Henrik Mattsson
Updated over a week ago
Can I upload a video or audio file to Lookback?
Uploading/importing video or audio files to Lookback from other sources.
Written by
Henrik Mattsson
Updated over a week ago
Editing content
Formatting text in Lookback
How to make text bold, italics, or attach links or images.
Written by
Johan Brook
Updated over a week ago
Other questions
Can participants delete SelfTest recordings?
No, as they continuously stream to our servers for stability.
Written by
Francis Byrne
Updated over a week ago
What is the cap on the number of members who can observe a Remote LiveShare session?
Limit on the number of members who can observe a Remote LiveShare session
Written by
Henrik Mattsson
Updated over a week ago