Creating projects & conducting research

How to setup and conduct rounds of research

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24 articles in this collection
Written by Johan Brook, Francis Byrne, Henrik Mattsson and 3 others

Creating projects and rounds

Creating a 'Project' and 'Rounds' of Research

A step-by-step guide to create a 'Project' and 'Round'

Written by Henrik Mattsson
Updated over a week ago

Creating Private Projects

Control who can access which project in your organization's dashboard.

Written by Henrik Mattsson
Updated over a week ago

Edit the settings of an existing 'Round'

Tweak settings or duplicate a Round

Written by Meena Annamalai
Updated over a week ago

Browser requirements

Chrome extension - desktop

For desktop testing – answers for both participants and researchers.

Written by Johan Brook
Updated over a week ago

The moderator experience

Moderators can share their screen

How to share your screen with a participant during a remote LiveShare test

Written by Meena Annamalai
Updated over a week ago

Does the app offer the ability to do a post test survey?

Written by Alison Holmlund
Updated over a week ago

Is camera recording required?

Written by Alison Holmlund
Updated over a week ago

How can I record with an external camera or microphone on Lookback?

Using an external mic or camera when recording on your desktop.

Written by Henrik Mattsson
Updated over a week ago

Why can't I see the participant's face and screen touches/taps while testing an iOS App?

When the participant's face and screen touches/taps are recorded during iOS sessions

Written by Alison Holmlund
Updated over a week ago

Having team members observe and collaborate

Inviting team members to part-take in a Remote LiveShare or In-Person LiveShare

Tips to help members of your team join Remote LiveShare or In-Person LiveShare sessions easily

Written by Meena Annamalai
Updated over a week ago

Tips for members watching LiveShare sessions and previously recorded sessions

How to observe a session, take notes and text chat with other members

Written by Meena Annamalai
Updated over a week ago

Can members of your Lookback organization voice chat with each other or the Participant?

In short: No, the only ones who can voice chat are the Moderator of the session and the Participant.

Written by Meena Annamalai
Updated over a week ago

What can Observers see when I invite them to a Project?

How to make sure Observers only see sessions within specific Projects (For Starter, Pro and Enterprise Plans only)

Written by Meena Annamalai
Updated over a week ago

Testing Apps

How to test Apps with Lookback

Help your participants test Apps with Lookback

Written by Meena Annamalai
Updated over a week ago

How can I test an unreleased app?

App not yet available in the app stores? Test it easily with Lookback!

Written by Alison Holmlund
Updated over a week ago

Testing prototypes

Using Figma with Lookback

Figma Prototypes

Written by Tabanitha McDaniel
Updated over a week ago

How to test InVision prototypes with Lookback

Step-by-step instructions for conducting user research sessions using InVision prototypes on the Lookback platform.

Written by Henrik Mattsson
Updated over a week ago

How can I make my iOS prototype full-screen?

Get rid of the Prototype address bar on your iOS Prototype

Written by Henrik Mattsson
Updated over a week ago

Do you support success links?

Written by Alison Holmlund
Updated over a week ago

Recording and uploading

How much disk space and upload data does Lookback need?

Written by Henrik Mattsson
Updated over a week ago

Can I upload a video or audio file to Lookback?

Uploading/importing video or audio files to Lookback from other sources.

Written by Henrik Mattsson
Updated over a week ago

Editing content

Formatting text in Lookback

How to make text bold, italics, or attach links or images.

Written by Johan Brook
Updated over a week ago

Other questions

Can participants delete SelfTest recordings?

No, as they continuously stream to our servers for stability.

Written by Francis Byrne
Updated over a week ago

What is the cap on the number of members who can observe a Remote LiveShare session?

Limit on the number of members who can observe a Remote LiveShare session

Written by Henrik Mattsson
Updated over a week ago