Lookback is built for research. It’s a powerful, on-the-go lab tool that you can use to streamline your in-person, remote moderated and unmoderated research. Test with users anywhere in the world, invite observers from anywhere in the world as well. The tool is both mobile and desktop supported and houses your mixed method research all in one place.
Conduct Research • Remote ethnography | Share Content • Timestamped notes | Collaborate with Team • “Behind the glass” live observation |
Key Resources
Lookback shorts – short demo clips that walk you through the Lookback platform, step-by-step, from trial through analysis
Trialing with Lookback – get familiar with all the ins and outs of the platform during your free 60-day trial, in this article and this one
Templated Invite Emails – whether aimed at iOS, Android or Desktop participants, these invitation templates give you a good starting point when outlining your pre-session communication — just enter your details, and the rest is mostly covered.
Participant Guides – additional tips on how to prepare for a session, ensure the best connection as well as troubleshooting
Pro Tips – best practices for the Participant, Moderator, and Observer
Observer Guide – an overview for anyone observing live sessions
Help center that houses all of our self-serve content
Blog – feature releases, best practices and adventures in UXR
FAQ
Recruitment. We do not have our own panels, but you are free to use any recruitment resources of your choice. Read about how recruitment works with Lookback, as well as recruitment tools we recommend.
Interactions recorded (taps/clicks and gestures) – Yes, screen gestures are captured (taps/gestures) in Lookback's app Participate on iOS/Android and (clicks/gestures) via the Participate Chrome extension for desktop participants.