Lookback is built for research. It’s a powerful, on-the-go lab tool that you can use to streamline your remote moderated, in-person, and unmoderated research. Test with users anywhere in the world, invite observers from anywhere in the world as well. The tool is both mobile and desktop supported and houses your mixed method research all in one place.

Conduct Research

Usability Testing,

1:1 Interviews, Remote Card Sorting, Tree Testing, Diary Studies

Share Content

Take timestamped notes, create highlights, capture verbatim quotes using transcripts

Collaborate with Team

“Behind the glass” live observation, observer chat, @mentioning your team during or post

Key Resources

Lookback Shorts demo clips that take you step-by-step through the Lookback product, from trial on through analysis

Trialing with Lookback all the ins and outs during your free 14-day trial

GoTeam chat with Participants before a session, or convene your team post session for debriefs - get a room, and you’re set!

Templated Invite Emails whether iOS, Android, or desktop — just enter your details, and we’ve helped with the rest

Participant Guides additional tips on how to prepare for a session, ensure the best connection, and troubleshooting

Pro Tips best practices for the Participant, Moderator, and Observer

Observer Guide how to prepare and participate during live research sessions

Help Center that houses all of our self-serve content

Blog feature releases, best practices, and adventures in UXR

FAQ

Recruitment. We do not have our own panels, but you are free to use any recruitment resources of your choice. Read about how recruitment works with Lookback, as well as recruitment tools we recommend.

Interactions Recorded (taps and clicks) Yes, taps when Lookback's Participate app on iOS, Android (coming soon), and clicks on desktop via the Participate Chrome extension.

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