Lookback

Overview of what Lookback is, who it’s for, and how qualitative research works in the platform.

Welcome to Lookback

This article explains how to think about research methods in Lookback, what problems each method is best suited for, and where people most commonly go wrong.

Research Methods in Lookback

This article explains how to think about setting up a study in Lookback, what the key building blocks are, and where people most commonly get confused.

Setting Up a Study in Lookback

How to think about running moderated research in Lookback, including the moderator experience, observer lobby, and how Lookback differs from video conferencing tools.

Running Moderated Sessions in Lookback

How unmoderated and AI-moderated research works in Lookback, including Tasks, SelfTest, AI follow-ups, randomization, and live streaming behavior.

Unmoderated and AI-Moderated Research in Lookback

How to work with recordings, notes, findings, and AI in Lookback to turn raw sessions into shareable qualitative evidence.

Working With Recordings, Findings, and AI

How to involve stakeholders in qualitative research using Lookback, from early alignment and live observation to sharing evidence and discussions.

Working With Stakeholders in Qualitative Research

How Discover helps researchers explore qualitative data using AI, surface patterns, and navigate large projects without losing connection to video evidence.

Using Discover to Explore Research Data

An overview of user roles in Lookback, including Owner, Admin, Collaborator, Observer, and Guest, and how access and visibility work.

Roles and Access in Lookback

like Zoom, Google Meet/Hangouts, Skype or GoToMeeting

How is Lookback different from traditional video conferencing tools?

Henrik Mattsson

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