How to transcribe a session

Leverage Transcription instead of verbatim capture

Russ Troester avatar
Written by Russ Troester
Updated over a week ago


Transcribing a session

Transcriptions make post-session analysis easier and faster! Once your session has been completed or uploaded, we will automatically try to detect the language and transcribe the session for you.

If the system cannot detect the language used or the transcription didn't work for some reason, you can always manually re-transcribe the session by following these steps:

  1. Open the session you want to transcribe

  2. Click the Transcribe icon (similar to an audio wave) on the top right corner.

  3. Select a language

  4. Optional: Check โœ… Email me when it's complete, if desired.

  5. Then click the Transcribe button.

    Please note: transcriptions are not currently available on any sessions that were recorded prior to December 2020 or on any Preview Sessions.

Once transcription is complete, you'll notice transcriptions (with timestamps) fall into place in your Session Feed. And, if you chose to be notified, you'll also receive an email informing that transcription is complete.

๐Ÿš€ Pro Tip! Just click the timestamp beside the transcription to automatically move the playhead to that point in the recording!

Editing Transcriptions

Lookback utilizes AWS (Amazon Web Services) for our transcriptions and while it works very well, sometimes it doesn't quite get everything right. If you find that a transcription wasn't accurate, you can edit it by clicking on the 3 dots, selecting "edit" and then change it as needed

Supported Languages

Transcriptions are currently supported for the following languages (Please note: the transcription service cannot translate from one language to another):

  • Afrikaans

  • Arabic (Gulf)

  • Arabic (Modern Standard)

  • Danish

  • German (Swiss)

  • German

  • English (Scottish)

  • English (Australian)

  • English (British)

  • English (Irish)

  • English (Indian)

  • English (New Zealand)

  • English (US)

  • English (Welsh)

  • English (South African)

  • Spanish

  • Spanish (US)

  • Farsi

  • French (Canadian)

  • French

  • Hebrew

  • Hindi

  • Indonesian

  • Italian

  • Japanese

  • Korean

  • Malay

  • Dutch

  • Portuguese (Brazil)

  • Portuguese

  • Russian

  • Swedish

  • Tamil

  • Telugu

  • Thai

  • Turkish

  • Vietnamese

  • Chinese (Mandarin Mainland)

  • Chinese (Traditional)


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