Lookback is built for research. It’s a powerful, on-the-go research tool that you can use to streamline your remote moderated and unmoderated research, as well as in-person sessions in-house. Test with users anywhere in the world, invite team members to observe from anywhere in the world as well. The tool is both mobile and desktop supported and houses your mixed method research all in one place.
Conduct Research • Usability Testing | Share Content • Timestamped notes • Reels
| Collaborate with Team • “Behind the glass” live observation • @mentioning your team during a live session or post |
Key Resources
Lookback shorts – short demo clips that walk you through the Lookback platform, step-by-step, from trial through analysis
Full-length Demo - watch our CEO, Henrik, in a pre-recorded, full-length demo of the platform.
Trialing with Lookback – get familiar with all the ins and outs of the platform during your free 60-day trial in this article.
Templated Invite Emails – whether aimed at iOS, Android or Desktop participants, these invitation templates give you a good starting point when outlining your pre-session communication — just enter your details, and the rest is mostly covered.
Participant Guides – additional tips on how to prepare for a session, ensure the best connection as well as troubleshooting
Observer Guide – an overview for anyone observing live sessions
Help center that houses all of our self-serve content
Blog – feature releases, best practices and adventures in UXR
FAQ
How does Participant Recruitment work? You can recruit participants directly through Lookback powered by User Interviews which you can learn more here. You are also welcome to use your own participants and can learn more about that here.
Is Lookback able to record the participants interactions (taps/clicks and gestures)? Yes, as long as the participant remains in our Lookback Participate app, screen gestures (e.g. touch/tap, swipe) are captured on iOS/Android.