Hey [Participant First Name],
Thanks for your willingness to participate in our research study. Please read this email carefully as it contains important information you need to know for this project.
Call Time & Date: [Start time - End time] on [Date]
Compensation: [Details of Compensation]
At least 15 minutes before our session:
Make sure you have a compatible operating system and browser. We will chat with you via Lookback's platform, using your web browser, so please click here to see a full list of supported operating systems and browsers.
Close any other apps, websites, and notifications with sensitive info like passwords etc.
Check to make sure you're on a strong internet connection. We recommend
at least 5Mbps available both for uploading and downloading.
Starting the session:
Open up this link: [Remote LiveShare Link] – remember to use Google Chrome, Microsoft Edge, or Brave
Follow the step-by-step instructions in this help article
Please let me know if you have any questions. I look forward to chatting with you!
Thanks,
[Researcher’s First Name]
For the researcher/moderator
We encourage you to modify the email template above to fit your needs. A few things you may want to include in your email:
If you prefer anonymity, instruct your Participants to enter their name as P1, 2,... and their email can simply be email@email.com
Instructions regarding what the participant should do (tasks to complete, questions to answer, etc.)
If the participant is testing an App or a Prototype viewed in an App, include instructions on how to navigate away from the browser to your App (only if applicable)
Info about what a participant should do if they need to cancel or reschedule
Reminder for Participant to call from a place with strong wifi (we recommend at least 5Mbps for upload and download speeds) and no background noise
Contract / Consent Form for participant to sign — if applicable
Links to an external survey etc. — if applicable