Hey [Participant First Name],
Thanks for your willingness to participate in our research study. Please read this email carefully as it contains important information you need to know for this project.
Complete by: [Time] on [Date]
Compensation: [Details of Compensation]
5 minutes before our session:
Download the Chrome browser. We will chat with you via Lookback's platform, using a browser extension called Participate, available for Google Chrome and Microsoft Edge. Make sure you have either the Google Chrome browser or Microsoft Edge installed on your desktop/laptop. If not, please download/install Google Chrome here or Microsoft Edge here.
Close any other apps, websites, and notifications with sensitive info like passwords etc.
Check to make sure you're on a strong internet connection. We recommend
at least 5Mbps available both for uploading and downloading.
Exit full-screen mode.
Starting the session:
Open up this link: [Tasks Link] – remember to use Google Chrome or Microsoft Edge
Follow the instructions in the video below. [link is also here]
Please let me know if you have any questions. I look forward to chatting with you!
[Researcher’s First Name]
For the researcher
We encourage you to modify the email template above to fit your needs. A few things you may want to include in your email:
Instructions regarding what the participant should do (tasks to complete, questions to answer, etc.)
If the participant is testing a website or URL-based prototype, include instructions to tap 'Landing Page' (only if applicable)
Info about what a participant should do if they need to cancel or reschedule
Reminder for Participant to call from a place with strong wifi (we recommend at least 5Mbps for upload and download speeds) and no background noise
Contract / Consent Form for participant to sign — if applicable
Links to an external survey etc. — if applicable