Lookback

Leverage Transcription instead of verbatim capture

How to transcribe a session

Advice and tips on synthesizing insights and building research reports

How to find specific sessions more quickly

Lookback Search

How to redact (hide) sensitive information in a session

Redacting Content in a Session

This article explains how you can add Themes to Findings as well as how to change, search and filter Themes.

Themes

Henrik Mattsson

Analyzing content

Back to main site

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you