Recording, Editing, and Sharing Research

Helping you conduct awesome research and deliver the most value to your team.

33 articles in this collection
Written by Queen Joseph, Johan Brook, and Martin Algesten and 2 others

If I archive my recording where does it go?

Overview of the archive feature.

Written by Queen Joseph
Updated over a week ago

In-Person Local Recording: How Do I Upload My Recording Session?

Instructions for uploading local In-Person recording sessions after the research has been completed.

Written by Queen Joseph
Updated over a week ago

Formatting text in Lookback

How to make text bold, italics, or attach links or images.

Written by Johan Brook
Updated over a week ago

Resetting Chrome Microphone/Camera permissions

Written by Martin Algesten
Updated over a week ago

What are the browser requirements for Lookback Live, Self-Test and In-Person?

Browser requirements for all Lookback test modes and operating systems/devices.

Written by Queen Joseph
Updated over a week ago

List of mobile devices that have successfully recorded with Lookback

The mobile landscape shifts daily so we've compiled a list of devices that have been used in the past 52 weeks to make a recording

Written by Queen Joseph
Updated over a week ago

How to Live Stream an In-Person Interview on Android or iOS

Live stream an in-person interview and share it to your colleagues so anyone can observe.

Written by Queen Joseph
Updated over a week ago

What are the recommended bandwidths/download/upload speeds for Live and In-Person testing?

Minimum requirements for participants and moderators for Live and In-Person testing

Written by Queen Joseph
Updated over a week ago

In-Person Recordings

This article gives you an overview of how to set up and conduct an In-Person recording session.

Written by Genevieve Brunet
Updated over a week ago

Android In-person local recording tutorial

How to conduct an In-person recording without needing an Internet connection while using an Android device

Written by Genevieve Brunet
Updated over a week ago

Self-Test on Android: A tutorial for Participants

A step-by-step guide for users who participate in a self-test with an Android mobile device

Written by Genevieve Brunet
Updated over a week ago

Self-Test on iOS: A tutorial for Participants

A step-by-step guide for users who participate in a self-test with an iOS mobile device (iPhone)

Written by Genevieve Brunet
Updated over a week ago

Learning Lookback

Creating a Project

A step-by-step guide to creating a project.

Written by Queen Joseph
Updated over a week ago

Setting Up a Live Session

A step-by-step guide to conducting and observing remote moderated sessions.

Written by Queen Joseph
Updated over a week ago

What Participants Need to Do for a Recording to Upload to Your Org

How sessions are saved and uploaded to your Lookback organization.

Written by Queen Joseph
Updated over a week ago

Watching Recordings Effectively and Efficiently

Tips for getting the most out of watching recordings.

Written by Queen Joseph
Updated over a week ago

Recording iOS Systemwide using QuickTime

Set up your iOS device with a Mac so you can capture any screen on iOS without needing to code.

Written by Queen Joseph
Updated over a week ago

Participant Communication Templates

Participant Email Template – Self-Test Mobile

Example email you can use when sending interview details to participants of a Self-Test mobile session.

Written by Queen Joseph
Updated over a week ago

Participant Email Template – Self-Test Desktop

Example email you can use when sending interview details to participants of a Self-Test desktop session.

Written by Queen Joseph
Updated over a week ago

Participant Email Template – Live Mobile

Example email you can use when sending interview details to participants of a remote Live mobile session.

Written by Queen Joseph
Updated over a week ago

Participant Email Template – Live Desktop

Example email you can use when sending interview details to participants of a remote Live desktop session.

Written by Queen Joseph
Updated over a week ago

How to Test InVision Prototypes with Lookback

Step-by-step instructions for conducting user research sessions using InVision prototypes on the Lookback platform.

Written by Queen Joseph
Updated over a week ago

Which prototyping tools work with Lookback? How do I set them up?

Setting Lookback up with prototypes.

Written by Queen Joseph
Updated over a week ago

Does Lookback show touches, taps, or gestures on mobile devices?

Explanation of which platforms you can see where users touch and tap the screen.

Written by Queen Joseph
Updated over a week ago

How can I record with an external camera or microphone on Lookback?

Using an external mic or camera when recording on your desktop.

Written by Queen Joseph
Updated over a week ago

How can I create a highlight / save part of a recording?

Editing recordings to create snippets and highlights to share with your team.

Written by Queen Joseph
Updated over a week ago

How do I download a recording?

Downloading or exporting screen video, face video, and combined video.

Written by Queen Joseph
Updated over a week ago

How can I save all the notes from a recording?

How to save all notes on a recording locally as JSON, CSV, or plain text, including timestamps.

Written by Queen Joseph
Updated over a week ago

What is the cap on the number of observers for a Live session?

Desktop, iOS & Android can have observers during a Live session.

Written by Queen Joseph
Updated over a week ago

How to share content on Lookback

Whether it's a live session or a previous recording, we'll walk you through how to share with your colleagues, managers & stakeholders.

Written by Queen Joseph
Updated over a week ago

What are the requirements for recording iOS or Apple TV over USB?

Version specifications for recording in-person over USB.

Written by Queen Joseph
Updated over a week ago

How do I move a recording to a different organization?

Written by Queen Joseph
Updated over a week ago

Can participants delete recordings?

Written by Francis Byrne
Updated over a week ago