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Plans & billing
Plans & billing

Questions around subscriptions, pricing, payments, etc.

Henrik Mattsson avatarRuss Troester avatarCarl Littke avatar
By Henrik and 2 others3 authors20 articles
How to sign up for a free student plan

General billing questions


Which pricing plan should I choose?
How do I upgrade my plan?
Where can I access my billing receipts?
How do I change the billing email?
How do I change the credit / debit card on file?
Can I get a refund if I forget to cancel my subscription?
How do I cancel my subscription?
How do I transfer ownership of our Lookback organisation to someone else?
Temporary Billing Links

Billing for Starter, Pro Plan and Enterprise Plans


How do Collaborator licenses work?
The various roles in Lookback

Billing for Insights Hub Plan and Team Plan


What can the team members on Teams or Insights Hub plans do?

Billing for Enterprise Plan


Our Enterprise Plan

Other questions


What happens to my recordings when I'm not subscribed to Lookback?
What happens to the recordings, projects, and notes of members who leave or are removed from an organization?
How do I delete my account?
Can you invoice me?
Do you resell your software?
Does Lookback offer a discount for students, non-profits or educational institutions?
Lookback Help
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