Lookback

Henrik Mattsson

Guidance on reviewing sessions, creating findings, using AI to surface insights, and working with evidence in Lookback.

Working With Recordings, Findings, & AI

Understand what session recordings contain and how they support review, transcription, and analysis.

Recordings

Lookback can automatically generate a transcript of a session so you can quickly find moments, support AI Headlines, and work with text alongside video. This article explains how automatic and…

How to transcribe a session

Understand what Findings are in Lookback, how they are created, and how they function as the primary unit of evidence.

Findings

See how Reels group clips into shareable narratives and how they differ from evidence-based Findings.

Reels

This article explains how you can add Themes to Findings as well as how to change, search and filter Themes.

Themes

Reference guides for the core evidence types in Lookback, including recordings, transcripts, findings, and related artifacts.

Evidence Objects

What Stakeholder Goals are in Lookback, why they matter, how they are created, and how they guide both research focus and AI-assisted sense-making.

Stakeholder Goals

Learn how Eureka uses AI during live sessions to suggest Findings based on your research goals.

Eureka

Short, AI-generated summaries of transcript segments that help you quickly understand what each part of a session is about.

Headlines

Learn how Lookback uses defined goals to suggest relevant Findings during live research sessions.

AI-Suggested Findings from Goals

Understand how Discover analyzes completed sessions to surface  after research is finished.

Discover

Learn how Lookback’s AI tools assist with live and post-session analysis without replacing researcher judgment.

AI-Assisted Analysis

How to redact (hide) sensitive information in a session

Redacting Content in a Session

Manage, protect, and control access to recorded research data, including redaction and related workflows.

Evidence Controls

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