Lookback uses Stakeholder Goals to help suggest relevant Findings during research sessions.
This helps connect observed behavior and statements to the intent behind the research.
How AI uses Goals
Researchers define or review Stakeholder Goals
During live sessions, AI observes what happens
When something appears relevant to a Goal, a suggested Finding is created
Each suggestion is:
Timestamped
Linked to the session recording
Associated with one or more Goals
Researcher control
AI-suggested Findings are not final.
Researchers can:
Edit the wording
Change or remove Goal links
Discard suggestions entirely
AI assists with surfacing possibilities - researchers decide what becomes evidence.