The Eureka chat
The chat lets you chat with Eureka about all your existing content, and even set up new projects, rounds, and more. Either ask Eureka about UX research and let it respond with suggestions, or instruct it in plain text exactly what you want to do.
Get started
You'll find Eureka in two locations:
In the dashboard's sidebar, as a persistent full view.
In a slide-out pane in the dashboard and player.
They work the same way.
You can also use the keyboard shortcut cmd/ctrl+i to open the slide-out pane.
New chat
Use the plus icon to create a new chat.
Eureka is aware of the current dashboard or player context. Meaning, if you for instance open Eureka from within the player and refer to "this recording", it will just work.
Type anything to start: maybe it's for new research or analyzing existing one. Some examples:
I need to test an iOS app. Here are the things I want to learn: ...
Show me some insights from "Session with Mark".
Build a shareable report from all of the findings from the round "Week 3 user tests".
Create a reel with all mentions of "bug".
Reorder the findings in the reel "Johan's iOS app tests": put the third finding last.
I need to recruit some participants from South Africa in the ages 30-45.
Almost anything you're able to do manually in the dashboard, you're able to do via the chat.
Attach context
Use the @ key while in the chat input field to quickly search for context to attach. It's a convenient way of attaching a specific session, round, or project with your chat message.
Tips & tricks
Play sessions and reels in-chat
Ask Eureka to play a session or reel, and a mini video player will open with the video.
Show a still frame as image
If you want to generate a still image from a given moment in a session or reel, just ask Eureka to.
You can also ask Eureka to describe what's happening around that time in the session, and it'll describe it in plain text.
Analysis
Eureka also does AI-assisted live analysis.
It observes sessions as they happen and proposes Findings based on:
What is said or done during the session
The project’s defined Goals
It takes notes about moments whenever a human moderator or observer presses the Eureka Button.
How the analysis works
Researchers define intent through Goals
Eureka listens during live sessions
Suggested Findings are created in real time
Eureka takes notes when moderators and observers press a button
What Eureka does not do
Draw conclusions
Replace researcher judgment
Automatically publish final Findings without review
Eureka reduces cognitive load during live research while keeping researchers in control.
Feedback
Just like the MCP, Eureka is under constant development and a high priority project. Please let us know your feedback on the Eureka chat by emailing us at help@lookback.io or via the support bubble at the bottom right in the dashboard.