If you are a collaborator (not observer) in a paid Pro or Enterprise organization, you can easily export sessions from Lookback:

How to Export

To export a recording, play back the recording and click on the export just below the title:

You can also export a recording from within a project — just hover the recording and hit Export:

Screen Video vs. Face Video vs. Combined Video

  • Screen Video will give you a recording of the device's screen
  • Camera Video will give you the participant's face and audio
  • Combined Video will give you all of the above in one file

Exports are saved as .m4v  files. 

Can I download more than one video at a time?

Unfortunately, bulk downloads or the ability to download more than one video at a time is not a feature yet. We have it on our roadmap so stay tuned!

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