Lookback

Guide to Lookback's subscription plans: 
Freelance, Team, Insights Hub & Enterprise

Which pricing plan should I choose?

How the Owner of an Organization can upgrade their plan.

How do I upgrade my plan?

View your subscription billing history, or download your billing receipts and invoices.

Where can I access my billing receipts?

Managing the e-mail address we send your billing receipts to

How do I change the billing email?

How to change the card used for subscription payments

How do I change the credit / debit card on file?

Lookback's refund policy on when customers forget or don't cancel their active subscription and continue to be charged.

Can I get a refund if I forget to cancel my subscription?

All you need to know about canceling your Lookback subscription

How do I cancel my subscription?

Transfer/change owner email in your Lookback organisation.

How do I transfer ownership of our Lookback organisation to someone else?

Give temporary access to someone to change billing details

Temporary Billing Links

Henrik Mattsson

Carl Littke

General billing questions

Back to main site

Find answers and get help from Intercom Support and Community Experts

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