Lookback

If you're participating in a research study but can't get the "Get Started" button to work, try some of these troubleshooting steps.

Chrome Participants: Nothing happens when clicking "Get Started"

How auto-translate tools can interfere when using the Chrome extension

Step-by-step instructions to help Chrome participants recover from 'screen sharing failed' and other screen sharing issues

Troubleshooting errors and issues connecting camera or microphone when participating in a session

Troubleshooting errors and issues connecting camera or microphone when moderating a session

How to update the Chrome browser to the latest version

You're attempting to use Participate Desktop Chrome extension to do a Remote or an In-Person LiveShare, but your software is out of date.

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