Lookback

Russ Troester

Invite your colleagues or show them your findings.

Leverage Transcription instead of verbatim capture

How to find specific sessions more quickly

Create the proverbial carrots to entice your team to join you in live research sessions.

How to collaborate and share live and completed recordings with colleagues, managers, and stakeholders

Editing recordings to create snippets and highlights to share with your team.

Create Highlight Reels to share research insights with colleagues and stakeholders

Downloading or exporting Screen Video, Camera Video, and Combined Video.

How to export Notes, Chats and Transcriptions as CSV or plain text, including timestamps.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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