Lookback

Henrik Mattsson

Invite your colleagues or show them your findings.

Analyzing, editing, and sharing research

Leverage Transcription instead of verbatim capture

How to transcribe a session

Advice and tips on synthesizing insights and building research reports

How to find specific sessions more quickly

Lookback Search

How to redact (hide) sensitive information in a session

Redacting Content in a Session

This article explains how you can add Themes to Findings as well as how to change, search and filter Themes.

Themes

Analyzing content

Create the proverbial carrots to entice your team to join you in live research sessions.

Marketing research internally

How to collaborate and share live and completed recordings with colleagues, managers, and stakeholders

How to Invite Someone to Observe a Session, Individual Finding, or Reel

Editing recordings to create snippets and findings (formerly known as highlights) to share with your team.

How can I create a finding / save part of a recording?

Create Reels to share research insights with colleagues and stakeholders

How to create, edit, and share Reels

Downloading / exporting sessions or Findings to share with your team

How do I download a session or a finding?

How to export Notes, Chats and Transcriptions as CSV or plain text, including timestamps.

How can I export Notes, Chats and Transcriptions from a session?

Sharing content

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