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I can't hear sound on my exported video
I can't hear sound on my exported video
When you export a recording and play it on some media players there is no sound
Henrik Mattsson avatar
Written by Henrik Mattsson
Updated over a week ago

When you export a combined video from Lookback you should be able to hear sound on the recording.  

If you can't hear sound, it could be because of the media player you are using.

Please try opening the video with Quicktime or VLC ( and check if you can hear the sound.

Note: The download/export feature is only available under the Pro (Legacy), Enterprise, Freelance, Team, and Insights Hub Plans

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