If you are a Collaborator (not Observer) in a paid Pro or Enterprise organization, you can easily export sessions from Lookback.
How to Export
To export a recording:
- Go to the relevant Project.
- Click into the recording (playback view).
- Click the 'Export' button, below the name of your recording.
- Choose if you'd like to download 'Screen video', 'Camera video' or 'Combined video'.
Screen Video vs. Camera Video vs. Combined Video
- Screen Video will give you a recording of the Participant's device screen
- Camera Video will give you a recording of the Participant's face and audio
- Combined Video will give you all of the above in one file
Exports are saved as .m4v files.
Can I download more than one video at a time?
Unfortunately, bulk downloads or the ability to download more than one video at a time is not a feature yet. We have it on our roadmap so stay tuned!