If you are on a Pro, Team, Insights Hub or Enterprise Plan, you can easily export sessions from Lookback.

How to Export

To export a recording:

  • Go to the relevant Project.
  • Click into the recording (playback view).
  • Click the 'Export' button, below the name of your recording.
  • Choose if you'd like to download 'Screen video', 'Camera video' or 'Combined video'.

Screen Video vs. Camera Video vs. Combined Video

  • Screen Video will give you a recording of the Participant's device screen
  • Camera Video will give you a recording of the Participant's face and audio
  • Combined Video will give you all of the above in one file

Exports are saved as .m4v  files. 

Can I download more than one video at a time?

Unfortunately, bulk downloads or the ability to download more than one video at a time is not a feature yet. We have it on our roadmap so stay tuned!

Did this answer your question?