Lookback

A practical checklist to confirm your study is ready to run before inviting participants.

Study Readiness Checklist

Use preview sessions to validate your setup before inviting real participants, including a practical workflow for testing moderated and unmoderated rounds.

Preview Links & Preview Sessions

Use Participant PreCheck to ensure your participants are set up correctly before a LiveShare session - so onboarding issues don’t disrupt your live research.

Participant PreCheck

Understand the minimum internet speed and latency requirements for Lookback sessions, and how to verify them before inviting participants or starting a study.

Recommended bandwidth, download, and upload speeds

Learn exactly what devices, operating systems, and browsers Lookback supports for moderators, observers, and participants - and how to use this information to plan and validate your study setup.

Which devices, operating systems, and browsers are compatible with Lookback?

Understand when participants need to install the Participate app versus when they can join a Lookback session directly in a browser.

Do all testers need to download an application to participate in testing?

Understand exactly what counts as a Session in Lookback, including minimum thresholds, maximum duration limits, reconnect behavior, and how Sessions relate to quotas.

What Creates a Session (Operational Guide)

Can I send the same link to each participant in my study?

Henrik Mattsson

Prepare and validate your study before it goes live. This section helps you confirm device compatibility, bandwidth, permissions, and participant readiness to avoid failed or wasted sessions.

Readiness & Validation

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Find answers and get help from Intercom Support and Community Experts

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