Getting setup | Lookback Help

Overview of Lookback

Whether you're new to research or an expert, we'll try to help you get started.

Written by Henrik Mattsson
Updated over a week ago

Getting started - a quick checklist

A list of everything moderators need to start testing with Lookback

Written by Meena Annamalai
Updated over a week ago

Device compatibility & browser requirements for moderators and observers

Device and browser requirements for moderators and observers

Device and Browser requirements for for moderators and observers

Written by Meena Annamalai
Updated over a week ago

Bandwidth requirements for participants, moderators and observers

What are the recommended bandwidth, download, and upload speeds for SelfTests, Remote LiveShares and In-Person LiveShares?

Minimum WiFi requirements for participants, moderators and observers for SelfTests, Remote LiveShares and In-Person LiveShares.

Written by Henrik Mattsson
Updated over a week ago

Remote moderated research

How to conduct a Remote LiveShare

Video tutorial and a step-by-step guide to moderating and observing remote moderated sessions.

Written by Henrik Mattsson
Updated over a week ago

Pro Tips for anyone participating in a remote moderated session

Written by Kacie Wise
Updated over a week ago

Unmoderated research

How to conduct a SelfTest

Video tutorial of unmoderated research with Lookback

Written by Henrik Mattsson
Updated over a week ago

Task-based research on mobile with SelfTest

Questions/tasks/activities for remote, unmoderated research on iOS and Android

Written by Henrik Mattsson
Updated over a week ago

Step-by-step Tasks for Desktop

When and how to create a 'Tasks for Desktop' Round of research

Written by Meena Annamalai
Updated over a week ago

In-person moderated research

How to conduct an In-Person LiveShare on Android

Conduct an In-Person Android Study and invite colleagues to observe

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on desktop

This article gives you an overview of how to set up and conduct a desktop In-Person LiveShare

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on iOS

Conduct an In-Person iOS Study and invite colleagues to observe

Written by Meena Annamalai
Updated over a week ago

Which prototyping tools work with Lookback? How do I set them up?

Using Lookback with common prototyping tools

Written by Henrik Mattsson
Updated over a week ago

Can I send the same link to each participant in my study?

Written by Diana Boiteux
Updated over a week ago

What languages do you support?

Lookback is only available in the English language.

Written by Henrik Mattsson
Updated over a week ago

How does participant recruitment work?

We've focused on building the best technology for research, and work with any recruitment solution.

Written by Kacie Wise
Updated this week

Does the platform allow for us to upload an NDA for acceptance prior to testing?

Yes, you can include a NDA or terms for testers.

Written by Diana Boiteux
Updated over a week ago

Enterprise Plan Set-up

Technical details for getting started with Single Sign-On

This article provides some technical details for the SAML standard, used for SSO (Single Sign-On).

Written by Johan Brook
Updated over a week ago