Getting Started | Lookback Help

Overview of Lookback

Whether you're new to research or an expert, we'll try to help you get started.

Written by Henrik Mattsson
Updated over a week ago

Getting Started - A Quick Checklist

A list of everything Collaborators need to start testing with Lookback

Written by Meena Annamalai
Updated over a week ago

How does recruitment work?

We've focused on building the best technology for research, and let our partners do what they do best: recruitment!

Written by Henrik Mattsson
Updated over a week ago

What languages do you support?

Lookback is only available in the English language.

Written by Henrik Mattsson
Updated over a week ago

Apps and Extensions

Participate App - Android

What to know about the latest Android app experience

Written by Diana Boiteux
Updated over a week ago

Participate App - iOS

Everything you need to know about the iOS app experience

Written by Henrik Mattsson
Updated over a week ago

Chrome extension - Desktop

For desktop testing – answers for both participants and researchers.

Written by Johan Brook
Updated over a week ago

Device Compatibility & Browser Requirements

iOS Participate App: OS Version compatibility

iOS Operating System Versions that support Lookback's Participate App

Written by Martin Algesten
Updated this week

Android Participate App: OS Version Compatibility

Android Operating System Versions that support Lookback's Android Participate App

Written by Henrik Mattsson
Updated this week

Participate Chrome Extension: OS Version compatibility

Mac, Windows and Chrome Operating system versions that support Lookback's Participate Chrome Extension for desktop testing

Written by Meena Annamalai
Updated this week

What are the browser requirements for Lookback Remote LiveShare, SelfTest and In-Person LiveShare?

Browser requirements for all Lookback test modes and operating systems/devices.

Written by Henrik Mattsson
Updated over a week ago

Bandwidth

What are the recommended bandwidth, download, and upload speeds for SelfTests, Remote LiveShares and In-Person LiveShares?

Minimum WiFi requirements for participants, Moderators and Observers for SelfTests, Remote LiveShares and In-Person LiveShares.

Written by Henrik Mattsson
Updated over a week ago

Research with LiveShare (remote moderated)

How to Conduct a Remote LiveShare

Video tutorial and a step-by-step guide to conducting and observing remote moderated sessions.

Written by Henrik Mattsson
Updated over a week ago

Research with LiveShare In-Person (moderated)

Setting up a Desktop In-Person LiveShare

This article gives you an overview of how to set up and conduct a Desktop In-Person LiveShare

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-person LiveShare

Starting an in-person round of research

Written by Meena Annamalai
Updated this week

How to conduct an In-Person LiveShare on Android

Conduct an In-Person Android Study and invite colleagues to observe

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on iOS

Conduct an In-Person iOS Study and invite colleagues to be observers

Written by Meena Annamalai
Updated over a week ago

Research with SelfTest (unmoderated)

How to conduct a SelfTest

Video tutorial of unmoderated research with Lookback

Written by Henrik Mattsson
Updated over a week ago

Does Lookback support task-based tests?

Questions/tasks/activities for remote, unmoderated research

Written by Henrik Mattsson
Updated today