Getting Started

Ready to plan your research? Here's what you need to know, including video tutorials.

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14 articles in this collection
Written by Johan Brook, Henrik Mattsson, Anand Sharma and 1 other

Remote moderated research

How to conduct a Remote LiveShare

Step-by-step guide to moderating a remote moderated session.

Written by Henrik Mattsson
Updated over a week ago

Interview by Lookback

A versatile live experience focusing on face-to-face conversations

Written by Anand Sharma
Updated over a week ago

Unmoderated research

How to conduct a SelfTest

Video tutorial of unmoderated research with Lookback

Written by Henrik Mattsson
Updated over a week ago

Task-based research on mobile with SelfTest

Ideal for concept testing, whether on iOS, Android or Desktop

Written by Russ Troester
Updated over a week ago

In-person moderated research

How to set up an In-person LiveShare

Starting an in-person round of research

Written by Anand Sharma
Updated over a week ago

How to conduct an In-Person LiveShare on Android

Conduct an In-Person Android Study and invite colleagues to observe

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on desktop

This article gives you an overview of how to set up and conduct a desktop In-Person LiveShare

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on iOS

Conduct an In-Person iOS Study and invite colleagues to observe

Written by Anand Sharma
Updated over a week ago

Other questions

Which prototyping tools work with Lookback? How do I set them up?

Using Lookback with common prototyping tools

Written by Henrik Mattsson
Updated over a week ago

Can I send the same link to each participant in my study?

Written by Russ Troester
Updated over a week ago

What languages do you support?

Lookback is only available in the English language.

Written by Henrik Mattsson
Updated over a week ago

How does participant recruitment work?

We've focused on building the best technology for research, and work with any recruitment solution.

Written by Russ Troester
Updated over a week ago

Does the platform allow for us to upload an NDA for acceptance prior to testing?

Yes, you can include a NDA or terms for testers.

Written by Russ Troester
Updated over a week ago

Enterprise Plan Set-up

Technical details for getting started with Single Sign-On (SSO)

This guide helps you set up SAML, the SSO standard used by Lookback

Written by Johan Brook
Updated over a week ago