Getting Started | Lookback Help

Overview of Lookback

Whether you're new to research or an expert, we'll try to help you get started.

Written by Henrik Mattsson
Updated over a week ago

Getting Started - A Quick Checklist

A list of everything Collaborators need to start testing with Lookback

Written by Meena Annamalai
Updated over a week ago

How does recruitment work?

We've focused on building the best technology for research, and let our partners do what they do best: recruitment!

Written by Henrik Mattsson
Updated over a week ago

What languages do you support?

Lookback is only available in the English language.

Written by Henrik Mattsson
Updated over a week ago

Apps and Extensions

Participate App - Android

What to know about the latest Android app experience

Written by Diana Boiteux
Updated over a week ago

Participate App - iOS

Everything you need to know about the iOS app experience

Written by Henrik Mattsson
Updated over a week ago

Chrome extension - Desktop

For desktop testing – answers for both participants and researchers.

Written by Johan Brook
Updated over a week ago

Device Compatibility & Browser Requirements

iOS Participate App: OS Version compatibility

iOS Operating System Versions that support Lookback's Participate App

Written by Martin Algesten
Updated over a week ago

Android Participate App: OS Version Compatibility

Android Operating System Versions that support Lookback's Android Participate App

Written by Henrik Mattsson
Updated over a week ago

Participate Chrome Extension: OS Version compatibility

Mac, Windows and Chrome Operating system versions that support Lookback's Participate Chrome Extension for desktop testing

Written by Meena Annamalai
Updated over a week ago

What are the browser requirements for Lookback Remote LiveShare, SelfTest and In-Person LiveShare?

Browser requirements for all Lookback test modes and operating systems/devices.

Written by Henrik Mattsson
Updated over a week ago

Bandwidth

What are the recommended bandwidth, download, and upload speeds for SelfTests, Remote LiveShares and In-Person LiveShares?

Minimum WiFi requirements for participants, Moderators and Observers for SelfTests, Remote LiveShares and In-Person LiveShares.

Written by Henrik Mattsson
Updated over a week ago

Research with LiveShare (remote moderated)

How to Conduct a Remote LiveShare

Video tutorial and a step-by-step guide to conducting and observing remote moderated sessions.

Written by Henrik Mattsson
Updated over a week ago

Research with LiveShare In-Person (moderated)

Setting up a Desktop In-Person LiveShare

This article gives you an overview of how to set up and conduct a Desktop In-Person LiveShare

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-person LiveShare

Starting an in-person round of research

Written by Meena Annamalai
Updated over a week ago

How to conduct an In-Person LiveShare on Android

Conduct an In-Person Android Study and invite colleagues to observe

Written by Henrik Mattsson
Updated over a week ago

How to conduct an In-Person LiveShare on iOS

Conduct an In-Person iOS Study and invite colleagues to be observers

Written by Meena Annamalai
Updated over a week ago

Research with SelfTest (remote unmoderated)

How to conduct a SelfTest

Video tutorial of unmoderated research with Lookback

Written by Henrik Mattsson
Updated over a week ago

Task-based research on mobile with SelfTest

Questions/tasks/activities for remote, unmoderated research on iOS and Android

Written by Henrik Mattsson
Updated over a week ago