Chrome and Edge browsers: need help using your microphone or camera?

First try to fix “Microphone blocked” or “Camera blocked” in your browser

If that doesn’t work, try updating your Apple/Mac system settings or your Windows system settings

In the upper-right corner of the setup window, click the icon with the small red X

Click the “Always allow” option in the popup window

Click “Done”

Select a camera or microphone in the browser’s narrow window and continue setup

Mouse to the upper left-hand corner of your screen and click the Apple icon to open System Settings

In the search field, type “microphone” or “camera”

Select “Allow applications to access …” in the left-hand panel

In the right-hand panel, click the toggle next to Google Chrome or Microsoft Edge to 'on’

Follow the instructions to Quit & Reopen

Re-follow the link already shared with you

You will need to go through some of the steps you completed earlier, but this time you should be able to select a microphone or camera

In the Start menu, open Settings

Search for “Microphone Privacy Settings” or “Camera Privacy Settings” and open it

Scroll to find “Allow desktop apps to access your …” microphone or camera

Click the toggle to 'on'

Exit the browser

Re-follow the link already shared with you

You will need to go through some of the steps you completed earlier, but this time you should be able to select a microphone or camera