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Why can't I see the participant's screen touches/taps while testing an Android App?
Why can't I see the participant's screen touches/taps while testing an Android App?
When the participant's screen touches/taps are recorded during Android sessions
Russ Troester avatar
Written by Russ Troester
Updated over a week ago

Applies To

  • All subscription plans

Summary

  • On Android, the participant's screen touches/taps are only captured while the participant is testing a URL-based prototype or website within Lookback's Participate App.

  • When the Participate App is backgrounded – that is, when the participant navigates away from Participate to another app, like Spotify – screen touches/taps are paused due to Google's privacy restrictions. These will be resumed, however, when the participant navigates back to the Participate app.

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