Lookback and User Interviews have developed a powerful integration to help you access, automate, and manage your participants.

There is nothing to configure on the Lookback side to use the integration. All you'll need to do is activate the integration in User Interviews and paste your Lookback Participant Links into your User Interviews projects.
​

💡Please note: Scheduled/pending sessions will not show up in the Lookback dashboard until the participant has initiated the session from their side.

If you need assistance with setting up your Lookback project or rounds, please check out this help article. If you still have questions, please reach out by using the chat bubble in the lower right-hand corner or emailing support@lookback.io.

If you need help with User Interviews, you can start by checking out their most frequently asked questions on their support page here.

If you need to reach one of our friends on the User Interviews support team, please see this page to find the appropriate email address specific to your question.
​