If you are on a legacy plan (Starter or Pro) and want to upgrade to one of our new pricing plans, here's how!
- Sign into Lookback as the Owner of the Lookback Org
- Click the dropdown menu on the top right corner of the page
- Click 'Billing'
- The following page will appear
- Click on 'Manage Subscription'
- Click on 'Update Plan'
- Select your plan. "Team" includes 100 sessions and "Insights Hub" includes 300 sessions that can be used anytime during the year
- Re-check the amount due and the payment method (The remaining days in your current Billing Cycle will be taken into consideration and you'll only be charged the pro-rated amount)
- Click 'Confirm' to upgrade
**Note that any outstanding credit on your legacy plan will be applied to the balance due of your new plan.