iOS requirements

Lookback's Participate iOS app works on iOS devices that support iOS 12 and has at least iOS 12.2 installed.

Android requirements 

Be sure your Android device is updated to one of the latest OS versions to download Lookback's Android Participate app:

Android 10 (API 29), Android 9 Pie (API 28), Android 8.1.0 Oreo (API 27), Android 8.0 Oreo (API 26), Android 7.1 Nougat (API 25), Android 7.0 Nougat (API 24), Android 6.0 Marshmallow (API 23).

Haven't run an Android Software update recently?

Pick up your Android device and tap:

  • Settings ¬†> Software Update > Download and Install

Or tap:

  • Settings > System > Advanced > System update

Chrome (desktop) requirements

To update the Chrome browser please reference this article. To force a Participate extension update please reference this article.

Chromebooks are not currently supported at the moment.

Internet connection

We suggest making sure both parties have a strong internet connection before starting a session. https://fast.com/ is an easy way to test your speeds.

Please reference this article about bandwidth, download and upload speeds, and this article about working from home on shared Wifi.

Did this answer your question?