Let us walk you through!

💡 Fun fact! A unique interview room is created for each participant who clicks on a Participant link, so you never have to worry about one participant interfering with another. Each initiated session creates a separate viewable recording that ends up on your dashboard, typically a 'Round' holds many sessions, one for each participant, even though they all use the same participant link.

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For Live Share only...

When participants click on the Unmoderated Participant Link, they will be prompted to download the Lookback Participate App or Chrome extension. Lookback releases updates frequently to fix bugs, introduce new features, and we want to prevent participants from encountering a bug because they're using an outdated version of the app or extension. After the app/extension is installed, and the participant clicks the link again.

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Participants are taken through quick setup steps on the app/extension to grant permission to record their screen, camera and audio and start testing. This set up process takes place at the beginning of all Lookback sessions.