You can invite participants by sending them the LiveShare Participant Link.
Once you create LiveShare Round within a Project, click into the relevant Project.
Click on the Invite to Remote button beside the relevant Round.
Copy the Participant link and share it with Participants via an email.
Fun fact! A unique interview room is created for each participant who clicks on a Participant link, so you never have to worry about one participant interfering with a different session. You can have multiple (separate) sessions in a 'Round' with the same link.
When participants click on the LiveShare Participant Link, they will be prompted to download Lookbacks Participate App (mobile) or Chrome extension (desktop) for their device. We recommend downloading immediately before the session (10 minutes or so to allow for setup), instead of a day ahead of time. Lookback releases updates frequently to fix bugs, introduce new features, and we want to prevent participants from encountering a bug because they're using an outdated version of the app or extension.
After the app/extension is installed, once the participant clicks the link again they will be taken through quick setup steps on the app/extension to grant permission to record their screen, camera and audio.
Then they will be shown a screen that says "All set. We're just waiting for the other party to join."
At this point, the moderator will be notified on his/her Dashboard, click Call participant, the participant accepts the call, and now you're all set for your research session.
Check out email templates to explain to participants how to get started with a Remote LiveShare.
Start an In-person LiveShare within a 'Round' (in-person + unmoderated)
Invite Participants to carry out a SelfTest with a 'Round' (remote + unmoderated)