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Do all testers need to download an application to participate in testing?

What do users need to download to join a test?

Henrik Mattsson avatar
Written by Henrik Mattsson
Updated over 2 months ago

If you are doing a LiveShare (moderated), SelfTest (unmoderated), or Tasks (unmoderated) round on a mobile device, your participant will need to install our mobile app. For Interview (moderated) rounds on mobile and all round types on desktop, the participants only need a browser.

❗ If you are doing an Interview session on a mobile/tablet device, they do not need to install our Participate app, but they will not be able to share their screen due to Android and Apple restrictions. If you're doing a moderated test on mobile and need participants to share screen, you must use a LiveShare round instead.

For mobile/tablet testing:

When users open the Participant Link on the relevant device, they'll be prompted to install the appropriate Participate App if needed.


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