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Enterprise Plan overview

What is included in the Enterprise Plan?

Henrik Mattsson avatar
Written by Henrik Mattsson
Updated over 3 weeks ago

Is Enterprise right for your organization?

Use these checks to decide:

  • Unlimited research needs: If you run research year-round or need a high session volume, Enterprise is a good fit.
    If your work is ad-hoc or project-based, consider our self-serve plans available here.

  • Observer role required: If you need stakeholders to observe only (no edit/moderate permissions), Enterprise is a good fit.
    The Observer role is not available on self-serve plans.

  • Security review or custom legal: If you need vendor security reviews, questionnaires, or redlines to legal terms, Enterprise is a good fit.
    If not, you can proceed on our standard terms and we can quickly onboard your team by providing documentation to help you self assess whether our security practices meet your standards.

What’s included

Unlimited:

  • Projects

  • Sessions (recordings)

  • Observers

  • Storage

  • Transcriptions

  • AI assistant

Enterprise-only features:

  • Premium priority support

  • Dedicated Customer Success Manager

  • Onboarding and tailored training

  • Single sign-on (SSO/SAML)

  • Early access to new features

  • Flexible legal support, including security/privacy support during procurement

  • Custom invoicing

Next steps

Want details or pricing for your organization? Contact Us and a member of our team will follow up shortly.



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