Lookback

A list of our processors and sub-processors

Processors and sub-processors

Yes! Here is where you can find more info and FAQ

Is Lookback compliant with GDPR?

How to enable 2FA for extra account security

Two-Factor Authentication (2FA)

Can Lookback be used for accessibility testing?

This guide helps you set up SAML, the SSO standard used by Lookback

Technical details for getting started with Single Sign-On (SSO)

Do you have a third party perform regular penetration tests?

Security overview

Answers to common security questions in an easy to review format

Security FAQ

What happens to deleted recordings?

Lookback uses AI to help researchers analyze sessions faster. This article explains what AI features are available, what data is processed, how it's stored, and how deletion works.

How Lookback Uses AI and Handles Your Data

Carl Littke

Henrik Mattsson

Johan Brook

Questions about GDPR, processors, HIPAA, and more.

Security, Privacy, & Compliance

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Find answers and get help from Intercom Support and Community Experts

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