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Where can I access my billing receipts?
Where can I access my billing receipts?

View your subscription billing history, or download your billing receipts and invoices.

Carl Littke avatar
Written by Carl Littke
Updated over a week ago

The owner of a Lookback organization on the Starter, Pro, Freelance, Team, or Insights Hub Plans can access the org's billing history from the 'Billing' page.

πŸš€ The owner can designate someone else (e.g. accounting department, accounts payable, etc) to access the receipts using a Temporary Billing Link.

To download past receipts as PDFs, organization owners can:

  1. Click the dropdown menu on the top right corner of the page

  2. Click Billing

  3. Click Manage Subscription

  4. Under Invoice History, click the arrow next to the relevant payment and follow the prompts to download a PDF of the Billing Receipt

Need to add more details to older receipts?

If you need to add additional details (like your company's name, address or VAT number) to older receipts, the owner of your Lookback organization can:

  • Log into Lookback

  • Send us chat message clearly specifying:
    - Which receipt(s) need to be amended
    - Additional details to be added to a billing receipt

Once we receive the above request we will amend these billing receipts accordingly, and send them to the registered billing email address on file.


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