The owner of a Lookback organization on the Starter, Pro, Freelance, Team, or Insights Hub Plans can access the org's billing history from the 'Billing' page.
🚀 The owner can designate someone else (e.g. accounting department, accounts payable, etc) to access the receipts using a Temporary Billing Link.
To download past receipts as PDFs, organization owners can:
Click the dropdown menu on the top right corner of the page
Click Billing
Click Manage Subscription
Under Invoice History, click the arrow next to the relevant payment and follow the prompts to download a PDF of the Billing Receipt
Need to add more details to older receipts?
If you need to add additional details (like your company's name, address or VAT number) to older receipts, the owner of your Lookback organization can:
Log into Lookback
Send us chat message clearly specifying:
- Which receipt(s) need to be amended
- Additional details to be added to a billing receipt
Once we receive the above request we will amend these billing receipts accordingly, and send them to the registered billing email address on file.