In-Person LiveShare is integrated into our platform, making it possible to start recording an in-person LiveShare session instantly without the use of any complex equipment.
In-Person LiveShare also allows for real-time streaming to your teammates. This means that you can take advantage of all the collaboration LiveShare has to offer, including timestamped note taking, chatting with teammates etc.
Before the participant arrives:
Create a Round within a Project
Log on to Lookback on your laptop/desktop and Create a LiveShare Round within a Project. Make sure to check 'Desktop' when you select the 'Device requirements.' (Note: the extension-free beta is currently not supported for in-person tests)
Invite members from your Lookback Org to observe
Invite members from your Lookback Org in advance, so they can observe your Remote LiveShare session and take notes.
Prepare your test device
Make sure you have the latest version of Chrome browser installed on the desktop/laptop you plan to use for the test.
Add Lookback's Participate extension to Chrome, from the Chrome Web Store.
When your participant arrives:
Check if you're on a strong Wifi connection and not affected by a firewall.
Log on to Lookback via the Chrome browser and click into the appropriate 'Project.'
And click 'Start In-Person' the beside the relevant 'Round.'
Then click on 'Start Now.'
Hand over the device to the participant
Help the participant follow the prompts and grant permissions:
In the window that pops up, choose the appropriate camera and mic and click 'Start New Session.'
Name your session and click 'Continue.'
In the window that pops up:
Pro Tip: 'Share' button greyed out? Just re-check that you've clicked the image of your screen in the window above. Voila!
Now the participant will be taken to your 'Landing Page' (if you've added one) and you're ready to conduct your In-PersonLiveShare.
Time to test
You know the drill. Go ahead and give your participant instructions and tasks.
At this point, members from your Lookback Org can also start observing the session by clicking the 'Live' tab.
Tip: Need your participant to key in login credentials or add some confidential info? Request them to click 'Pause' to pause recording and pause streaming to those who are observing. Then they can click 'Resume' to continue testing.
End your In-Person LiveShare
This is all-important!
When the test is all done, request your participant to click "End" on the panel to the right
Make sure they click 'End Session' again to reconfirm.
Remember your test has been uploaded to your dashboard only if you see this screen, that says, 'Great job! The session is over.'
Congratulations! You've successfully competed a desktop In-Person LiveShare!
Finally, close all the windows associated with this test, to make sure you can start your next desktop In-Person LiveShare without any problems.
Additional In Person options: