π£ One URL for all participants (testers, respondents, users) joining a session
π£ One URL for all Lookback team members observing
π£ To invite someone to observe a session, that doesn't have a Lookback user account, use our Public link solution.
π£ After a participant has gone through set-up/permissions, he/she is kept in a unique, virtual waiting room until the moderator joins. This ensures that participants can't accidentally join an already in-progress session.
π£ Observers see and hear, but are unheard/unseen, have a "behind the glass" Observer room.
π£ Participants only hear/see the moderator, not observers, nor do they see any of the session activities logged in the session feed, like chat/notes.
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