The set-up process that allows a moderator and a participant to connect with Lookback's app Participate is very intuitive and straightforward – you submit your name, e-mail, grant permission to record your camera, mic (often needs to be toggled on) and screen. From experience we know the screen sharing step can be a bit tricky – unfortunately it's not our interface, so we're not allowed to improve it.
Here's a little extra help to help you through screen sharing on an iPhone or iPad:
Tap 'Start Broadcast' to enable screen recording.
Wait for the 3-2-1 countdown.
Tap outside the grey box (in the white space) to proceed.
Click Start session.
You will automatically advance to the next screen, 'All set - waiting for the moderator to join'.