Desktop
- Desktop Participants (Mac, Windows, Chromebooks) require the latest version of the Google Chrome browser, to open the participant link and start a Lookback session (SelfTest, In-Person LiveShare, Remote LiveShare) .
But... once the session has begun and recording is underway, participants are free to minimize their Chrome window and use another browser if they'd like to.
Lookback's Chrome Extension will continue recording the participant's entire computer screen, as long as the Participate Chrome window is open in the background.
Mobile
- iOS and Android participants can use any browser to open the participant link and start a Lookback session (SelfTest, In-Person LiveShare, Remote LiveShare) .
And... once the session has started and recording is in progress, participants can navigate to any other browser or app too. Lookback's iOS Participate App or Android Participate App will carry on recording the entire screen, as long as the Participate App is open in the background.
Related:
Participant Device Compatibility Requirements