Lookback offers ways to provide information to participants before, during, and after a test session – for both moderated and unmoderated tests.

Messages for Participants

When creating a project in Lookback, you will have the option to create welcome, tasks, and outro messages that the participant will see before, during, and after a test session.

You can also edit/update messages on the project settings page.

Here is what the participant will see.

Welcome Message

Here is what the participant will see (minimize window).


Here is what the participant will see.

Outro Message

Rich Formatting of Messages

Read our text formatting article on how to make your messages bold, italic, or attach links and images.


Intro Messages

  • iOS
  • Desktop
  • Android

Tasks Messages

  • iOS
  • Desktop

Outro Messages

  • iOS
  • Desktop

We're working on bringing messages support to Android. Stay tuned!

Fallback for Android

If you'd like to give Android users questions, we recommend sending them to the participants in your email or attached as a PDF and then asking them to open up the PDF/email post-test and responding to them one by one or print out and follow along while testing.

If you don't want participants to see all of the questions at once, you could create a Google Form and list each question on its own page and have a yes/no response on the form so they can check "yes" after they respond to the question in the recording.


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