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Running Stakeholder Interviews in Lookback

Run and record interviews with internal stakeholders to capture perspectives alongside participant research.

Written by Henrik Mattsson
Updated over 2 months ago

Stakeholder interviews let you run and record interviews with internal stakeholders using Lookback’s session infrastructure.

They are used to capture internal perspectives, assumptions, and constraints alongside participant research.

What makes stakeholder interviews different

  • They are conducted with internal stakeholders, not external participants

  • They live at the project level, not inside research rounds

  • They can include multiple participants in the same session

In all other respects, they behave like regular Lookback sessions.

How to run a stakeholder interview

  1. Create a stakeholder interview from the project

  2. Invite stakeholders using a session link

  3. Run the interview live

  4. Review the recording after the session

The session is recorded and available for playback like any other Lookback session.

How stakeholder interviews are typically used

  • Capturing stakeholder assumptions before research begins

  • Documenting expectations or success criteria

  • Providing context that complements participant research

Relationship to AI

Stakeholder interviews can be used by Lookback’s AI to suggest Stakeholder Goals.

These suggestions are optional and should be reviewed by researchers.

Stakeholder interviews do not automatically create Findings.

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